Sustained Performance Beyond Go-Live
ERP value compounds when continuously optimized.
Our Support Model
Dedicated Industry-Aligned Teams
Consultants who understand your business context.
SLA-Based Support Structure
Defined response and resolution timelines.
Quarterly Optimization Cycles
Enhancement roadmaps aligned to business growth.
System Health Audits
Performance and adoption reviews protecting ROI.
Client retention across GCC engagements: 90%+.
Why TSC for Ongoing Support?
Continuous Care for
a Business-Critical ERP
ERP doesn’t end at go-live. It evolves with your business. Our Support & Maintenance services ensure your Dynamics 365 environment stays stable, optimized, and future-ready.
24/7 Functional & Technical Support
Managed by certified Dynamics experts and L1–L3 support tiers.
Proactive Monitoring & Issue Prevention
Health checks, performance tuning, and environment governance.
Enhancement & Change Request Management
New features, workflows, and business improvements rolled out smoothly.
Release & Update Management
Stay aligned with Microsoft’s monthly and wave releases.
Build, Automate, Analyse — All on One Unified Power Platform
The Power Platform empowers organizations to build applications, automate processes, analyze data, and create intelligent agents — without deep technical dependencies. TSC helps you unlock that potential.
Power BI
Enterprise-grade dashboards, data models, and analytics frameworks that turn raw data into real-time insights.
Power Automate
Automated workflows, approvals, integrations, and process orchestration to remove manual effort and errors.
Power Apps
Custom low-code applications purpose-built for business teams — mobile, web, and embedded in D365.
Power Virtual Agents (Copilot Studio)
AI-enabled chatbots for service desks, HR, operations, customer service, and internal knowledge access.
